Wednesday, June 26, 2013
I just got a phone call from a fellow that had my address wrong for a bill that I have been waiting to receive for a couple months. Basically, he could not hear me correctly because of my voice, kept talking over me, told me that my bill was delinquent, whereupon I told him that it was their fault for getting the address wrong and finally he got to the point where he said that I was not listening to him. I told him that I wanted to receive the bill in the mail, and not pay to someone over the phone when I certainly do not know for sure who they are. He wanted all of my information and had some already. I proceeded to tell him that any one could have that information if they really wanted it. He rattled off my birthdate and last 4 digits of my social security card and again said that I was not listening to him and needed to give him my bank account number and routing number. I promptly hung up on him in a flurry of anger. Threaten me and tell me that I'm not listening? That is my one thing that I will not tolerate from someone. I was trying to talk to him, but he kept proceeding to interrupt me again and again so that I could not get a word in edgewise. I, unfortunately, have found that since my voice is different that people do that much more than they used to. I don't have inflection in my voice like I used to and if I am talking about something mundane, people lose interest faster it seems. I gladly was going to pay over the phone for the bill that I was late on, even though it was their fault for getting my address incorrect. But when he pulled that stunt, all bets were off.